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Non-Motor Claims Technician - Sandton Full job description Introduction To attend to day to day and non-motor claims handling across various products and to provide supervisory oversight over a defined area.   Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.   Role Purpose To attend to day to day and non-motor claims handling across various products and to provide supervisory oversight over a defined area.   Requirements   Matric Computer Literacy(MS Word, Outlook and Excel) Comfortable with Insurance Systems Insurance qualification or studying towards 60 FAIS credits RE exams for representatives At least 10 years of experience Intensive knowledge of Commercial insurance products and complex claims   Duties & Responsibilities   Handling /settling non-motor own damage claims in accordance with applicable policies and standard operating procedures Handling and settling claims within stipulated time frames and as per SLA’s in place Entering into settlement negotiations with clients/Brokers on behalf of Underwriters Negotiating with various claims assessors and other related service providers Providing Clients/ Brokers with the highest standard of service Providing Clients / Brokers with feedback on claim progress at all times Ensuring diary system is implemented and adhered to at all times Rendering of assistance from time to time with adhoc tasks Maintaining and updating reserves Attending to payment requests Managing outstanding claims volumes Timely responses to email and telephonic messages and record keeping Proper time keeping and task prioritization/ management Attending to any other tasks as may be assigned from time to time. Provide a supervisory function over a defined area within the claims department which shall include among others Providing technical advice to the area where required   Competencies   Good interpersonal skills Negotiation skills Management Skills Communication skills Attention to Detail Ability to work under pressure Team player    

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