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Service Manager

Job title:
Service Manager

Description

Service Manager - Cape Town Full job description Job Summary: Plans and directs the work of Service Techs and Service Engineers in support of customer problems, ensuring product reliability in the field and total customer satisfaction. Manages the warranty program. Responsibilities: Service: Directs the work of Service Techs and Service Engineers insuring customer equipment and product are maintained. Manages any warranty claims, identifying and resolving as necessary. Budget: Prepares capital and operating budget. Ensures compliance with the budget. Customer Interface: Works with customers, sub-contractors and distributors to develop methods to improve the quality of service within the facility and/or division. Engineering Support: Through service of product lines, recommends to engineering, production, maintenance, etc. changes in design or manufacturing to correct equipment problems. Support: Ensures that field service tools, instruments and equipment are maintained and calibrated at all times. Management: Develops and mentors a competent workforce through recruitment, training, coaching and establishing goals and objectives that drive the organization. Other responsibilities as assigned or required. MEASUREMENTS: This position: Directly supervises 0-20 employees. Indirectly manages 0 employees through subordinate supervisors/managers. Controls an annual budget of 0-5M rand. Has responsibility for 0-5M rand in annual sales. Qualifications: 6-8 years experience in manufacturing, production and/or service. Ability to effectively interface with all levels of the organization as well as customers and vendors. Must be able to coordinate teams and efficiently problem-solve. Education/Training Required: Bachelor’s degree in Engineering, Marketing, Finance or Business (or international equivalent) desirable. Proficiency in computer software necessary for the position.

Details

Job reference:
Service Manager
Hours:
Monday - Friday
Location:
Cape Town, South Africa
Working term:
Permanent
Salary:
Negotiable
Application deadline:
24/05/2024
 

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Search results - Service Manager

Your search criteria returned 24 results. The most recent jobs are listed first.


Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: Negotiable

Field Service Technician - Cape Town Full job description Field Service Technician Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our custom...
Working Hours: Monday - Friday
Job Location: Johannesburg, South Africa
Salary: Negotiable

IT Infrastructure & Cloud Project Engineer - Jhb Full job description Qoverage in Dallas, TX is looking to hire a FULL-TIME IT Infrastructure Project Engineer to join our Technical Services Te...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: R30 000 pm

Front of House Manager - Cape Town Full job description A diverse group of companies with interests in a number of activities including Telecommunications, Utility Management, and Property Manag...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: Negotiable

Installation and Services Technician - Cape Town Full job description   Job Description TallOrder Point of Sale is seeking an experienced Installation and Service Technician to join our tea...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: Negotiable

IT Infrastructure & Cloud Project Engineer - Cape Town Full job description Qoverage in Dallas, TX is looking to hire a FULL-TIME IT Infrastructure Project Engineer to join our Technical Servi...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: R30 000 pm

Front of House Manager - Cape Town Full job description A diverse group of companies with interests in a number of activities including Telecommunications, Utility Management, and Property Manag...
Working Hours: Monday - Friday
Job Location: Centurion, South Africa
Salary: Negotiable

Economist - Banking Risk - Ceenturion Full job description About the Role: Grade Level (for internal use): 10 Seeking a Financial Sector Economist to provide timely, high-quality quantitative...
Working Hours: Monday - Friday
Job Location: Centurion, South Africa
Salary: Negotiable

Economist - Banking Risk - Centurion Full job description About the Role: Grade Level (for internal use): 10 Seeking a Financial Sector Economist to provide timely, high-quality quantitative ...
Working Hours: Monday - Friday
Job Location: Somerset West, South Africa
Salary: Negotiable

Senior Front of House Manager - Somerset West Full job description Faircape Restaurant and Catering, part of Faircape Life retirement villages, is located in 6 prime locations across the Western...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: R30 000 pm

Front of House Manager - Cape Town Full job description A diverse group of companies with interests in a number of activities including Telecommunications, Utility Management, and Property Manag...

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