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Assistant Purser

Job title:
Assistant Purser

Description

Assistant Purser - Jhb Full job description Key Responsibilities: - Assist the Purser in managing the front desk and guest services operations onboard the ship - Greet and assist guests with check-in, check-out, and any inquiries or requests they may have - Handle guest complaints and resolve issues in a timely and professional manner - Maintain accurate records of guest accounts and transactions - Prepare and distribute daily reports to the management team - Coordinate with other departments to ensure a seamless guest experience - Train and supervise junior guest services staff - Participate in safety drills and emergency procedures as required - Assist with administrative tasks, such as scheduling and inventory management - Adhere to company policies and procedures at all times Responsibilities: - High School diploma or equivalent, Bachelor's degree in Hospitality or related field preferred - Minimum of 2 years of experience in a guest services role, preferably in the cruise industry - Strong customer service and problem-solving skills - Excellent communication and interpersonal skills - Proficient in Microsoft Office and other computer systems - Ability to work in a fast-paced and dynamic environment - Flexibility to work long hours and weekends as needed - Fluent in English, additional languages are a plus - Must be able to pass a background check and obtain necessary certifications for working at sea Job Type: Full-time Salary: R35 000,00 - R75 000,00 per month      

Details

Job reference:
Assistant Purser
Hours:
Monday - Friday
Location:
Johannesburg, South Africa
Working term:
Permanent
Salary:
R35 000 - R75 000 pm
Application deadline:
19/04/2024
 

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Search results - Assistant Purser

Your search criteria returned 2 results. The most recent jobs are listed first.


Working Hours: Monday - Friday
Job Location: Johannesburg, South Africa
Salary: R35 000 - R75 000 pm

Assistant Purser - Jhb Full job description Key Responsibilities: - Assist the Purser in managing the front desk and guest services operations onboard the ship - Greet and assist guests wit...
Working Hours: Monday - Friday
Job Location: Johannesburg, South Africa
Salary: R35 000 - R75 000 pm

Assistant Purser - Jhb Full job description Key Responsibilities: - Assist the Purser in managing the front desk and guest services operations onboard the ship - Greet and assist guests wit...

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