Head of Department: Supporting Services and Facilities Management - Midrand
The institute has an opening for a Head of Department: Supporting Services & Facilities Management within our Supporting Services & Facilities Management Department. The primary responsibility is to ensure the effective and efficient operations of each of the divisions that fall under its management, including Facilities Management, Canteen-; Gym and Shuttle Services, Occupational Health & Safety, Cleaning, Maintenance and Security.
Position Duties and Responsibilities:
General Management:
Supervising multi-disciplinary teams of staff across the various divisions and locations.
Design and implementation of efficient processes to ensure smooth business operations across all divisions and locations.
Continually monitor staff through performance measures, identify and employ staff development and training measures, and enforce disciplinary measures when and where required.
Effectively delegate tasks to Team Leaders and their subordinates, and complete job task scheduling for the teams.
Manage staff duties and time allocation in the event of absence or peak times allowing for temporary or casual employees to cover them.
Ensure proper standard operating procedures are in place for each division.
Canteen:
Running the on-campus canteen in an efficient and profitable manner.
Create and implement innovative new ways to increase the canteen revenue.
Managing budgets and ensuring cost-effectiveness of the canteen
Ensure control measures are in place for ordering and control of consumables.
Ensure adequate staffing for activities and events on campus, which includes but not limited to, Open Days, Staff Functions, and Student Graduation Ceremonies.
Maintain assets and assets registers related to departmental inventory.
Review of SLA agreements with suppliers on an annual basis.
Facilities Management:
Ensure that the facilities and its services, meet the needs of the people that work in them.
Create and implementation of a maintenance schedule for all facilities.
Co-ordinate with the maintenance teams that work is being completed and quality control measures are put in place to confirm the work that is being done.
Management and guide the maintenance teams across all locations.
Management of the maintenance budgets.
Undertaking, planning and implementation of small-scale construction projects in all locations.
Occupational Health & Safety:
Oversee and chair the OHS Committee.
Understand, adopt and apply the principles referred to in the BCEA, LRA and OHS Acts.
Assist with the implementation and control of risk identification and management.
Participate actively as the head of the Health and Safety committee and protocols on all campuses.
Evaluate and apply measures to check the safety of equipment and the facilities.
Co-ordinate with the cleaning and maintenance teams that work is being completed and quality control measures are being adhered to.
Housekeeping:
Co-ordinate with the cleaning teams that work is being completed and quality control measures are being adhered to.
Ensure daily cleaning of the classrooms, office buildings, buildings and associated areas, passages, walkways external visible equipment.
Ensure cleaning of specialized areas and adopting specialist techniques and methodologies for those areas, including gymnasium, canteen, and operations office.
Ensure all bathroom facilities comply to accepted hygiene standards and these are monitored and serviced at regular intervals.
Ensure common areas are to be cleaned and fit for purpose for day and night shifts.
Pest control services to be adopted and managed
Security:
Maintain a working relationship with the external security company.
Develop, in partnership with the security contractor, fit for purpose policies and procedures for each campus.
Conduct investigations when security has been breached.
Continuous identification of security risk areas and improvement of security measures in partnership with the external security provider.
Application Requirements:
Diploma/Degree related to the assigned responsibilities.
3 years’ experience in a similar role, including managerial related duties.
Knowledge of local South African laws and practices required.
An understanding of and insight into the BCEA, LRA and OHS Acts, with the ability to apply the required principles
Professional approach to time, costs and deadlines.
Ability to multitask across different tasks.
The following attributes are linked to the Code of Conduct for general staff and Code of Ethics for Senior and Top Management. These points indicate the kind of behaviour that is expected:
Cross-functional awareness / organisational understanding.
Strategic perspective and direction.
Customer service orientation.
Change strategy implementation.
Conceptual thinking.
Ability to decide on a comprehensive sound course of action, and commit to a definite course of action.
Team leadership in respect of utilising expertise of manager / supporting staff members.
People Centricity – Respectful and helpful nature when dealing with clients, peers and colleagues.
Urgency – The position requires decisiveness, quick response and fast action.
Self-Control – The ability to govern one’s emotions and reactions is a key part of customer service
Maintain high ethical standards personally and professionally.
Job Type: Full-time
Salary: R300,000.00 - R384,000.00 per year
Ability to commute/relocate:
Midrand, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have knowledge of local South African laws and practices?
Do you have an understanding of and insight into the BCEA, LRA and OHS Acts, with the ability to apply the required principles?
Education:
Bachelors (Required)
