Our client based in East Rand is looking to fill a position for a Supply Chain Manager. The successful candidate will be responsible for managing and controlling the Sales Admin and Logistics Departments to achieve customer satisfaction through communication, on time delivery, quality in accordance with company goals, targets and budgets. ROLE DESCRIPTION: Effective and efficient control of department in order to meet company objectives. Research industry information, analyze and implement systems and procedures to ensure supply chain efficiencies and effectiveness Customer Service: Ensure highest levels of customer service. Monitor customer order backlogs daily and drive throughout. Ensuring that goods are delivered in the right quantities, to the right customer, and at the right time (on time and in full OTIF) Undertaking the full review and development of warehouse systems and procedures Design a cost-effective supply chain that is aligned to business objectives and meets customer and clients’ requirements Continuous Improvement: Critically reviewing processes and being a change agent for driving continuous improvement and ensuring corrective and preventative actions are in place. Ensure that high degree of customer service is maintained, through speed, accuracy and quality of the supply chain. Ensuring all JDE/MRP and admin related functions are timorously done. Perform Stock takes and cycle counts as required. Ensure that subordinates obey safety regulations and observe safety precautions as laid down in the applicable legislation. Manage customer service activities including order entry, customer satisfaction, interface with sales, production, distribution, regulatory, and quality ensuring that First National Battery`s customer service creates competitive advantage in marketplace including resolving customer complaints REQUIRED SKILLS & QUALIFICATIONS: A B degree with 10 years supply chain experience is essential. A minimum of 5 years’ experience at a management level Strong logistics and supply chain knowledge is critical Experience in the Automotive / Manufacturing industry Excellent analytical, problem solving and organizational skills Excellent oral and written communication skills Able to demonstrate advanced JDE computer literacy skills Experience in using Supply Chain Management systems for Sales Forecasting and Demand planning. – MRP Conflict handling and dispute resolutions skills Shipping – import and export experience