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Client Service Consultant

Job title:
Client Service Consultant

Description

Cape Town - A leading organisation is looking for a Client Service Consultant to join their team. The main purpose of the role is to ensure that a high level of Client Services is provided to the clients and financial intermediary that interacts with the organisation. The Client Service Consultant will be responsible for all incoming client queries in the form of written as well as telephonic interactions. DESCRIPTION Responsibilities: Provide client services to clients / intermediaries / distribution channels / and broader distribution force relating to and within the dedicated environment. Handle all client queries and / or complaints and resolve issues to completion in a timely manner. Applying technical knowledge and understanding to secure ann end to end finalization of client requests. Working across organizational boundaries to obtain outstanding information and clarify instructions received to improve client experience. Evaluate problems regarding service issues and enquiries to determine their importance and urgency. REQUIREMENTS Requirements: Bachelors Degree or Diploma in Commerce related field. 1-2 Years experience within financial services industry; investments / LISP / Asset Management environment. Knowledge on FICA / FAIS / FATCA legislation requirements and TCF outcomes. Knowledge and experience in client services / contact centre environments. EE Disclaimer: Kindly note that all positions will be filled in accordance with the Company’s Employment Equity plan. We also encourage people with disabilities to apply

Details

Job reference:
Client Service Consultant
Hours:
Monday - Friday
Location:
Cape Town, South Africa
Working term:
Permanent
Salary:
Market Related
Application deadline:
02/07/2022
 

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Search results - Client Service Consultant

Your search criteria returned 4 results. The most recent jobs are listed first.


Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: salary to be advised

Calling all recent Bachelor grads linked to Economics, Investments and Finance. A blue-chip asset management company is looking for exceptional graduates. This is a permanent role. We are looking...
Working Hours: Monday - Friday
Job Location: Cape Town, South Africa
Salary: Market Related

Cape Town - A leading organisation is looking for a Client Service Consultant to join their team. The main purpose of the role is to ensure that a high level of Client Services is provided to the cli...
Working Hours:
Job Location: Sandton, South Africa
Salary: Negotiable

Team Leader: Client Service - Sandton Oversee the Client Service Centre. Keep finger on the pulse of the internal service level agreement to make sure that agreed targets and turnaround times are a...
Working Hours:
Job Location: Cape Town, South Africa
Salary: salary to be advised

Calling all recent Bachelor grads linked to Economics, Investments and Finance. A blue-chip asset management company is looking for exceptional graduates. This is a permanent role. We are looking...

1

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