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Concierge

Job title:
Concierge

Description

Cape Town - Great opportunity at a top hotel for an experienced Concierge Excellent Salary - to be discussed during the interview PURPOSE OF THE ROLE · Respond to guest requests for special arrangements or services (e.g. transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. · Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. · Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or departments (e.g. restaurant, Housekeeping) as necessary to resolve guest calls, requests, or challenges. · Being an efficient link between the guests and other departments of the hotel. · Handle mails from agents and guests and reply promptly with various requests in a professional and efficient manner. Recommend restaurants, shopping locations, galleries and other places of interest for the guests in the area. · Ensure that the needs and requests of hotel guests are met, and that each guest has a memorable stay. The hotel concierge is expected to be an expert on his/her local area. · Develop and sustain relationships with suppliers in order to facilitate the fulfilment of guests' requests. SKILLS, EDUCATION, and QUALIFICATION REQUIREMENTS · Grade 12 or equivalent, · A Hospitality Management qualification is a strong recommendation. · · Proven abilities in: o Excellent written and verbal communication with people on all levels o Outstanding communication and interpersonal skills o Experienced in Property Management Systems, i.e. Fidelio Opera, MS word, Excel advantageous. o Developing and nurturing interpersonal relationships (with guests, suppliers and colleagues alike) o Willingness to serve o Experience in the Front of House department of the hospitality industry. · Demonstrated Proficiency in English (Verbal, Written, Reading), excellent written and verbal communication with people on all levels. · Conversational proficiency on another language a recommendation. · Excellent organizational and planning skills. · Strong administration skills · Self starter · Have the ability to work under pressure. · Enjoy anticipating and exceeding guest expectations.

Details

Job reference:
Concierge
Hours:
Shifts
Location:
Cape Town, South Africa
Working term:
Permanent
Salary:
Market Related
Application deadline:
13/02/2020
 
Search Results

Search results - Concierge

Your search criteria returned 3 results. The most recent jobs are listed first.


Job Title: Online Concierge
Working Hours:
Job Location: Johannesburg Northern Suburbs, South Africa
Salary: R12000-R15000 per month

A group of Lodges/Hotels located in Southern Africa. The group office is located in Johannesburg North. Job Description To assume responsibility for daily engagement with guests to the Portfolio (...
Job Title: Concierge
Working Hours: Shifts
Job Location: Cape Town, South Africa
Salary: Market Related

Cape Town - Great opportunity at a top hotel for an experienced Concierge Excellent Salary - to be discussed during the interview PURPOSE OF THE ROLE · Respond to guest requests fo...
Job Title: Conceirge
Working Hours:
Job Location: Johannesburg Northern Suburbs, South Africa
Salary: R 180 000 - R 200 000 Annually

Johannesburg North - A leading integrated business school and training solutions provider with an international footprint is growing in one of their African regions, this academic institution enables ...

1

Indeed XML Additional job opportunities by Indeed job search
 
Job Title: General Assistant
Working Hours: | Job Location: Johannesburg, Gauteng | Salary:
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Job Title: Front of House Host - Luxury Lodge - Sabi Sands
Working Hours: | Job Location: Sabi Sand Game Reserve, Mpumalanga | Salary:
Effective daily administration of the concierge and reception duties. To be considered you will need to be able to give a personalized, professional concierge…
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Job Title: Online Concierge - Private Travel Group - Johannesburg
Working Hours: | Job Location: Johannesburg, Gauteng | Salary:
Kendrick Recruitment is now seeking an Online Concierge for a Private Safari Travel Group in Johannesburg to assume responsibility for daily engagement with…
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Job Title: General Manager - Luxury Island - Caribbean
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Experience and detailed knowledge of hotel operations and services – food & beverage, rooms/facilities management, front of house or concierge operations, villa…
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Job Title: Online Concierge for a luxury 5 star game reserve
Working Hours: | Job Location: Home Based | Salary:
We are currently in search for an Online Concierge for a luxury 5 star Game Lodge based in the Madikwe Game Reserve.
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Job Title: Service Delivery Consultant/Concierge
Working Hours: | Job Location: Cape Town, Western Cape | Salary:
Looking for a Service Delivery Consultant for a DMC to successfully quality control and enhance customers in-country experience as well as prepare…
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Job Title: Restaurants & Hospitality Customer Service Consultant
Working Hours: | Job Location: Cape Town, Western Cape | Salary:
We are already the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over…
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Job Title: Concierge, Limpopo (1721)
Working Hours: | Job Location: Polokwane, Limpopo | Salary:
Year experience in reception and/or concierge or front of house coordinator. Game lodge for HIGH-END guests. Looking for 3 TOP CANDIDATES.
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Job Title: Concierge
Working Hours: | Job Location: Limpopo | Salary:
Year experience in reception and/or concierge or front of house coordinator. Game lodge for HIGH-END guests. Looking for 3 TOP CANDIDATES.
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Job Title: Account Manager
Working Hours: | Job Location: Johannesburg, Gauteng | Salary:
Work with the Product Management and Development Team to invent and test new features, concierge user experiences and provide feedback. You must be able to:
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Additional job opportunities by Neuvoo
 
Job Title: Concierge
Working Hours: | Job Location: Johannesburg, Gauteng, ZA
Minimum requirements: Matric essQualification in Hospitality / Customer Service Management will be an added bonusStrong experience in Customer Management...
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