Company in Woodmead seeking a Human Capital Associate to deliver an efficient and effective Human Capital administration service to employees across the Group (South Africa and international), in accordance with Human Capital policies and procedures.nThis includes transacting on the Human Capital system, providing first-line support and advice to business and maintaining employee records.n
Required outputs: Functional
Human Capital Administration:
Process information on the HC information system within the prescribed timeframe, inclusive of leave, resignation, deaths, retirements, incapacity, etc
Verify take-on input packs as per checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any pack non-compliance to HC Administration Manager to address
Organise and maintain employee records through effective document management, including electronic and/or paper filing systems
Human Capital Administration 1stLevel Support:
Respond to staff question about HC administration process and procedures.
Attend to requests in line with standard operating procedures and SLA’s
Escalate queries which cannot be resolved to the HC Administration Manager for prompt resolution
Receive and log all requests and queries received, telephonically or electronically
Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties
Human Capital Shared Services Support
Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization
Support the delivery of HC Calendar events, as directed by the HC Administration Manager including Adhoc projects.
Attend all meetings and training sessions where work quality, processes and governance are discussed
Contribute positively toward the achievement of performance targets in all aspects of team activities
Participate as a team player within HC Shared Services to ensure that all SLA’s are met consistently
Liaise with auditors during audits to respond to queries and provide information
Qualifications and expertise required (Must)
Diploma or Higher Certificate in Human Resource Management will be an advantage
Minimum 3 years’ experience in Human Resources Administration within a corporate environment with multiple functions/operating companies.
International exposure within the Human Resource Administration environment will be an advantage
Competencies (skills, knowledge and characteristics
Competitive – results orientated.
Driven for success.
Adaptable and flexible.