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E-Commerce Coordinator

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Job Title: E-Commerce Coordinator
Description

This position will support and coordinate the product requirements and site management as it relates to the development, launch, and day-to-day e-commerce operations.

Duties: 
 

  • Assist in ongoing maintenance and updates of the product database, including addition of new products
  • Continually monitor and update any outdated information (e.g. discontinued products, price changes, etc.)
  • Assist in checking product inventory, out of stock items and arrival of new products to ensure proper stock status and availability
  • Manage and review product presentation to ensure correct categorization, images, copy, pricing and promotional offers are accurate and meet internal requirements
  • Act as a liaison with excellent customer service to work with or resolve customer orproduct situations
  • First-line contact support for customer and sales queries
  • Act as a liaison with courier company to ensure delivery within stipulated SLAs

Skills, knowledge, and experience 

  • Relevant qualification
  • Two years' relevant experience in e-commerce would be an advantage
  • Detail oriented
  • Sales experience is very beneficial
  • Candidate must have knowledge of Jewelry Products

Send your CV if you believe this is a good match. This role is a AA preference role.

Details
Job Ref: E-Commerce Coordinator
Hours: Monday - Friday
Location: Durban, South Africa
Working Term: Permanent
Salary: R15000 per month
Application Deadline: 16/02/2018

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